The easiest way for our customers to have full transparency on where their application is up to. No need to create an account or remember a password. They will be able to make direct contact with the broker who is handling the file.
Why is it that customers can track a pizza delivery to the value of $20 but customer’s can’t see where their finance application is up to the value of 50k?
Why should we allow them to accept substandard service, communication and a lack of transparency.
We also built in dynamic countdown timers so they can understand how long it will take to progress to the next stage, based on individual lenders etc.
More to come.
#finance #ai #communication #fintech