Subprocessors for
Loan Options ai

Effective Date: 10th December 2024

Loan Options ai works with several third-party service providers ("subprocessors") to deliver our services. Below is a list of common subprocessors we may use, categorized by function:

Cloud Hosting and Data Storage

  • Amazon Web Services (AWS)

    • Purpose: Cloud hosting and storage
    • Data Location: Global
    • Services Used: EC2, S3, RDS, Lambda
  • Google Cloud Platform (GCP)

    • Purpose: Data processing and analytics
    • Data Location: Global
    • Services Used: BigQuery, Cloud Storage

Database Management

  • MongoDB Atlas

    • Purpose: Database management
    • Data Location: Australia (select regions)
  • SQL (via AWS RDS)

    • Purpose: Relational database management
    • Data Location: Sydney

Analytics and Tracking

  • Google Analytics

    • Purpose: Website analytics and user behavior tracking
    • Data Location: United States
  • Hotjar

    • Purpose: Heatmaps and user interaction analysis
    • Data Location: European Union

Email and Marketing Automation

  • SendGrid (by Twilio)

    • Purpose: Transactional and marketing email delivery
    • Data Location: United States
  • Mailchimp

    • Purpose: Email marketing campaigns
    • Data Location: United States

Advertising and Social Media

  • Facebook

    • Purpose: Targeted advertising
    • Data Location: Global
  • LinkedIn

    • Purpose: Business-related advertising
    • Data Location: Global
  • Google Ads

    • Purpose: Search engine advertising
    • Data Location: Global

Compliance and Security

  • Vanta

    • Purpose: Security monitoring and compliance
    • Data Location: United States

For questions or concerns about our subprocessors, contact us at privacy@loanoptions.ai.