Terms of Service

Last updated 21/12/2024

1. AGREEMENT TO TERMS

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and LoanOptions.ai ("we", "us", or "our"), concerning your access to and use of our website, widget technology, and related services (collectively, the "Site"). We are registered in NSW, Australia, with a principal office at Building F, Level 4, Suite 2/1 Homebush Bay Dr, Rhodes NSW 2138. By accessing the Site, you agree to be bound by these Terms of Service. If you do not agree, you are expressly prohibited from using the Site and must discontinue use immediately.

Supplemental terms and conditions or documents may be posted on the Site from time to time and are incorporated herein by reference. We reserve the right to make changes or modifications to these Terms of Service at our sole discretion. We will notify you of updates by revising the "Last updated" date. It is your responsibility to review these Terms periodically. Continued use of the Site following any updates constitutes acceptance of the revised Terms.

The Site's content is intended for use in jurisdictions where such content complies with local laws and regulations. Users accessing the Site from outside Australia or New Zealand are responsible for compliance with applicable laws in their respective regions.

The Site is intended for users aged 18 and over. Persons under 18 are prohibited from using or registering on the Site.

2. INTELLECTUAL PROPERTY RIGHTS

The Site, its content, and all intellectual property rights ("Content"), including trademarks, service marks, logos ("Marks"), software, and graphics, are owned or licensed by us and are protected under applicable laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Site solely for personal and non-commercial purposes.

Any unauthorized use of the Content or Marks is prohibited. You may not copy, distribute, publicly display, or otherwise exploit any Site material without our prior written consent.

3. USER REPRESENTATIONS

By using the Site, you warrant that:

  • You have the legal capacity to enter into these Terms of Service.
  • You are at least 18 years old.
  • You will not use automated methods to access the Site.
  • You will use the Site in compliance with applicable laws and regulations.
  • You will provide accurate and complete information where required.

We reserve the right to suspend or terminate access to the Site for any violation of these Terms.

4. SERVICES

LoanOptions.ai provides a platform for customers to input details and receive personalized financing options via our proprietary widget technology. We act as intermediaries, connecting users with financial institutions and service providers. All information you provide must be accurate and complete.

Disclaimer of Financial Advisory Role
LoanOptions.ai does not provide financial, legal, or tax advice. All information and tools available on the Site are for informational purposes only. Users are advised to consult qualified professionals before making financial decisions.

5. FEES AND PAYMENT

LoanOptions.ai does not charge users for accessing the Site or submitting details via our widget. However, specific financial products or services facilitated through the Site may involve fees imposed by third-party providers. All applicable fees will be disclosed by the respective provider before you agree to proceed.

LoanOptions.ai is not responsible for disputes or issues related to fees charged by third-party providers.

6. CANCELLATION AND TERMINATION

You may discontinue using the Site at any time. If you have signed agreements with third-party financial providers via the Site, cancellations or modifications to such agreements are subject to the terms set forth by the respective provider.

If you have questions or concerns, please contact us at info@loanoptions.ai or 1300 060 684.

7. PROHIBITED ACTIVITIES

You agree not to:

  • Use the Site for unlawful or unauthorized purposes.
  • Interfere with the Site's functionality or security.
  • Submit false or misleading information.
  • Reverse-engineer or decompile the Site's software.
  • Use automated tools to extract or scrape data from the Site.
  • Impersonate another person or entity.

Violations of this section may result in termination of your access to the Site and potential legal action.

8. USER DATA AND PRIVACY

By using the Site, you consent to our collection, processing, and storage of personal data as described in our Privacy Policy. While we take reasonable measures to safeguard your data, you acknowledge that no transmission method is completely secure, and we disclaim liability for data breaches outside our reasonable control.

LoanOptions.ai complies with the Privacy Act 1988 (Australia) and the Privacy Act 2020 (New Zealand) regarding the collection and handling of personal information.

9. DISCLAIMERS AND LIMITATIONS OF LIABILITY

The Site is provided "AS IS" and "AS AVAILABLE." We disclaim all warranties, express or implied, including fitness for a particular purpose. While we strive for accuracy, we do not guarantee that the Site will be error-free or uninterrupted.

Third-Party Liability
LoanOptions.ai acts as an intermediary and is not liable for the performance or outcomes of services or products provided by third-party financial institutions.

To the fullest extent permitted by law, LoanOptions.ai is not liable for:

  • Any indirect, consequential, or incidental damages.
  • Losses resulting from the use of or inability to use the Site.

10. DISPUTE RESOLUTION

Informal Negotiations
In case of disputes, you agree to attempt informal resolution with us by providing written notice to info@loanoptions.ai. Parties shall have 30 days to resolve the matter before pursuing other remedies.

Arbitration
If informal negotiations fail, disputes will be resolved through binding arbitration conducted in Sydney, NSW, under the rules of the Australian Centre for International Commercial Arbitration (ACICA). Parties waive the right to bring class-action lawsuits.

Governing Law
These Terms shall be governed by and construed under the laws of New South Wales, Australia.

Force Majeure
LoanOptions.ai is not liable for delays or failures in performance caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, cyberattacks, or technical failures.

11. CONTACT US

For questions or concerns regarding the Site or these Terms, contact us at:

  • Phone: 1300 060 684
  • Email: info@loanoptions.ai
  • Mail: Building F, Level 4, Suite 2/1 Homebush Bay Dr, Rhodes NSW 2138

This Terms of Service outlines your rights and responsibilities while using LoanOptions.ai. By continuing to use the Site, you agree to abide by these Terms.